I’m writing this blog post because I ran into an error today that I will surely run into again and not remember how to solve. So, this post explains how to fix the error – “Could not connect to your data gateway”. Now, the next time I have this problem, I’ll Google it, and Google will show me my own writing. It’s kinda fun when that happens. Read on to learn more.
The Problem
I ran into an issue this morning where the cloud flow I was testing in QA yesterday that ran just fine started failing. All I needed was one little test to push to UAT. Instead, I got this error.
![](https://www.bigmountainanalytics.com/wp-content/uploads/2023/03/Gateway-error.jpg)
At first, I thought this was what I fondly refer to as a “try again” error. For reasons that will never be revealed to me, I often get errors in Power Automate that disappear upon another run. However, after three runs, this one was not resolving. Because the flow failed on a save file action (to shared drive), I confirmed I could log on to the QA machine and access to our shared drive. No problems there.
Now, I don’t know much about gateways, just that they are the architecture that allows Power Automate to access on-premise data. During troubleshooting, I learned you can find your gateway under the Data menu as shown below. Sure enough, mine was offline.
![](https://www.bigmountainanalytics.com/wp-content/uploads/2023/03/gateway-location-1024x360.jpg)
The Solution
So, what’s the solution? Easy. It’s the universal solution. Restart the machine. Nothing is wrong with the gateway. You just need a reboot.
![GIF by Late Night with Seth Meyers](https://media0.giphy.com/media/3o7btNa0RUYa5E7iiQ/giphy.gif)