I don’t work in a support role anymore, but…Occasionally, someone will reach out to me with a question that’s quick and easy to solve, so I help. This week, a user contacted me because he was missing options in lines and curves.
Now, here is what the Lines & Curves dialog usually shows. These are all the options you should see.
Here is what the user was seeing. Clearly, Curve from Data Table and Line from Column Values are “missing”. Where did they go? Why are we missing options in lines and curves?
In this case, the user connected to Spotfire with a data connection. He made one small error when importing his data set. Now, I’m calling it an error, but it’s not necessarily an error. It’s just what was causing his problem.
When you use a data connection, Spotfire presents the option to Import data or Keep data external (as shown below). Keeping data external is the default option, and many people click past this screen. Keeping the data external will load data faster, but you also lose some functionality. To correct the problem, all the user needed to do was replace the data source and switch this radio button when the screen presented itself.
If You Want to Learn More About Lines & Curves
If you want to learn more about Spotfire’s Lines & Curves functions, check out the links below. Also, review the Lines & Curves section in Data Shop Talk posts.
Content created with Spotfire 7.12.